Supporting you to make the most out of your NDIS package.

What is Support Coordination & Case Management?
Assistance to strengthen participants' abilities to coordinate and implement supports and participate more fully in the community. It can include initial assistance with linking participants with the right providers to meet their needs, assistance to source providers, coordinating a range of supports both funded and mainstream and building on informal supports, resolving points of crisis, parenting training and developing participant resilience in their own network and community.
Our Planning and Carer support programme provides information and support to people living with a disability in a community.
At Alpha Carers Australia we understand how important it is to find the best options to meet your needs. Our Support Coordination staff are skilled at working with you to help you find and choose providers, linking you to the best value and quality services available.


We are here to support people living with a disability, as well as their carers and families, by providing:
Individual consultations to assist with personal situations and queries
Information on a range of topics, such as the NDIS, estate planning and guardianship
Individual advocacy services with third parties, in a professional, friendly and culturally-sensitive environment.
As a registered Support Coordinator under the NDIS, we are here to help you plan for and receive, the package you need, help you determine how to manage your funds, and connect you with other providers.
We offer assistance with:
Realising goals round accommodation, employment and independent living
Daily living tasks, such as maintaining your health, household and personal care
Support you to achieve greater independence and resilience
Accessing social and recreational activities
If you have Support Coordination or Support Connection in your plan and would like to access an experienced team of Support Coordinators that know all the local providers and services, then contact us today.
Your Alpha Carers Coordinator will work with you to:
Access and coordinate your supports
Provide assistance to help you participate in your community
Support you to achieve greater independence and resilience
Assist you with selecting providers and services to suit your individual needs
Support you to access health, education and other services
Regularly monitor your supports
Help resolve service delivery issues and crisis resolution
Assist with plan and goal review
Select providers of your choice for the supports you are funded for
Make sure those providers meet the goals you have set
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